Several users had trouble with their Floyd Mayweather vs Logan Paul PPV stream crashing after purchase. Now Showtime has responded to these concerns, offering refunds to those who had issue.
Calling it what it is, there is no other way to describe Mayweather vs Paul as anything other than a circus act. The Showtime Boxing exhibition fight was between a 50-0 former champion who is 44 years old, against a YouTuber with an 0-1 boxing record, who outweighed him by more than 30lb.
Nevertheless the fight took place, and to mixed reviews among fans. Some believed that the bout was boring, with no knockdowns occurring, and no official winner being declared, as per the rules that were outlined before the fight.
Showtime Offers Users A Refund
Although some might consider these people the lucky ones, there are some users who purchased the Mayweather vs Paul stream through Showtime, but were unable to watch it. Throughout the evening, several people were talking on social media about issues with the PPV crashing.
— Amy Kaplan (@PhotoAmy33) June 7, 2021
It seems that these cries did not go unnoticed, as Showtime has heard the complaints of users and offered a solution. A tweet from their support account reveals a way for users who purchased the event through the Showtime website or app, to get a refund if they were unable to watch the event.
“If you purchased tonight’s PPV event through Showtime.com or the SHOWTIME app, and could not stream the fight, please go to showtime.com/help for information on requesting a refund.”
If you are having issues watching the fight on https://t.co/1LFxzm7RK5
or on the SHOWTIME app, please try again in 10 minutes. We are working to resolve the issue. JB
— SHOWTIME SUPPORT (@sho_help) June 7, 2021
It will be interesting to see how many people purchased the event, and of those users, how many will apply for a refund. It is rather unfortunate for Showtime that, as big of an event as this was, they were unable to ensure that all users could watch Floyd Mayweather vs Logan Paul live.